Railway Medical Group

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Railway Medical Group

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Opening Times


Monday 8.00am – 6.30pm

Tuesday 8.00am – 6.30pm

Wednesday 8.00am – 6.30pm

Thursday 8.00am – 6.30pm

Friday 8.00am – 6.30pm

Saturday By Appointment Only between 8.00-12.30

Sunday Closed

Outside of normal surgery hours please call 111

It is a requirement for patients to wear face covering when entering the surgery.  If you do have an appointment we would be grateful if you could come with your face covering on – covering your nose, mouth and chin.  This can be in the form of a mask, scarf or handkerchief of any sort of fabric.




Here at Railway Medical Group, we have put measures in place to offer a COVID secure practice to administer FLU vaccinations, whilst adhering to the current rules of Social Distance. We are currently providing PRE-BOOKABLE appointments on both weekdays and weekends for the over 65 age group and for the “at risk” groups, such as Diabetes, COPD etc.

You can contact us on 01670 355080 Option 5 or use our online service to book your appointment NOW.

Please note that people in the 50-64-year old age group will not be vaccinated until November and December, providing there are sufficient vaccine, and no appointments will be offered for this age group until then. This is to ensure that those who are most at risk are vaccinated first. If you are 50-64 and you are in one of the other groups which are eligible for the flu vaccination, for example you have a health condition which puts you at risk from the flu, you will be invited earlier.



Please note, we will not be open this coming Bank Holiday Monday 31.08.20. We would, therefore request patients order their prescriptions upto 7 days in advance to avoid any delays.
This should be via online in the first instance (please contact reception for details) or by ringing the dedicated prescription line.
We thank you for your continued support and patience during this time




If you have a fever, cold, cough, shortness of breath, flu like symptoms you MUST NOT COME DOWN TO THE SURGERY.  YOU WILL NEED TO SELF ISOLATE FOR 7 DAYS. PLEASE CONTACT 111 FOR ADVICE OR CONTACT THE SURGERY 01670 542630 IF YOU ARE CONCERNED.

Due to the recent outbreak of Coronavirus we are not currently offering online bookable appointments. As an alternative we are now offering online bookable TELEPHONE appointments. PLEASE NOTE these telephone calls will be to discuss ONE problem ONLY.

If you have travelled to/from or have been in contact with someone who has travelled to a recently affected area of the Coronavirus, you may be at risk of Coronavirus. Please do NOT leave the house. Instead, ring 111 if:

  • You have been in China or one the affected areas in the last 14 days and develop cough, fever or shortness of breath; or
  • You have been in China, Northern Italy or affected region of Singapore in the last 14 days or have been in contact with someone confirmed as having Coronavirus, even if you feel well.


“Shielded High Risk Patients”

As you are aware from recent NHS announcements, over 1.2 million patients are being advised to self-isolate (shield) for 12 weeks due to conditions which are classed as putting you at high risk of contracting Coronavirus.

If you have a medical condition which makes you extremely vulnerable to Coronavirus (COVID-19) and have not received a letter from the NHS, or a call from your GP or hospital, please follow the link to self-register.



Helpful guides during COVID-19

Keeping active at home during COVID-19
Wellbeing and mental health during COVID-19

Bereavement support throughout COVID-19

Covid-19 Bereavement Support

If you have a long term condition and require further information/advice regarding  your condition and the Coronavirus please click on the appropriate link below:


General NHS advice

How to get an isolation note

Pituitary/ adrenal insufficiency (including steroid sick day rules)

Underlying lung disease (British Lung Foundation)

People with Asthma

People with Diabetes

Sick day rules T1 diabetes

Sick day rules T2 diabetes

People affected by Stroke

Pregnant women

Children/young people T1 diabetes

People with Heart/circulatory disease

Older people

Young people with anxiety

Adults with anxiety

People with Rheumatoid Arthritis

People with cancer

People with inflammatory bowel disease

People with Parkinson’s disease

People with Multiple Sclerosis

People with liver disease and liver transplant

People with kidney disease including dialysis

People with epilepsy


Information regarding B12 injections

RMG is in the process of taking over the administration of B12 injections from the Community Nursing Team. This has required some coordination to make sure that all patients are offered appointments for their injections as quickly as possible. We are hoping to be able to send patients appointments by the end of August. We appreciate this has been an uncertain time for people in need of B12 injections and appreciate your patience while we set clinics up.

In the process of taking over care of this group of patients, we have taken the opportunity to review whether all patients are on appropriate regimes and treatments. As such some patients may hear from us soon about how their B12 management may change – this will initially be in the form of a letter and will only affect some patients.

Thank you for your patience and we will be in touch. Please only contact the practice for further information if you haven’t heard from the practice by the end of August.


**Early Morning Appointments**

From 1st July we will have early morning Doctors, Nurses and Healthcare appointments available from 7am-8am.  These appointments are booked in advance and are held in a closed surgery.  Please contact the surgery to find out more.


Extended Access

Railway Medical Group in conjunction with Marine Medical Group are operating an extended access service providing access to GP, practice nurse and health care assistant appointments outside the core opening hours of the practice (8am to 6.30pm Mon – Friday)

The service based at Blyth Community Hospital from 6:30pm – 8pm Monday to Friday.  There are also evening appointments available at Cramlington Hub based at Village Surgery.  On a Saturday the practice provides appointments from 8am to 12noon.

To access these appointments contact the practice on 01670 355080 or 01670 542630.



Health Information Links


NHS Website

For information on common health questions, treatments, local services and healthy living you can visit NHS website at www.nhs.uk


For more health information from leaflets on lifestyle, disease and related topics to how to find a doctor, dentist etc visit their website at www.patient.co.uk or click their logo.

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To view the latest newsletters press the link below.
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